Privacy Policy for Subspace Systems

Effective Date: June 10, 2025

This Privacy Policy describes how Subspace Systems LLC dba Subspace Systems (“we,” “us,” or “our”) collects, uses, and discloses information when you visit our website at subspacesystems.com (the “Site”) and engage with our consulting and contracting services.

By accessing or using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services to you.

a. Information You Provide to Us:

We collect information that you voluntarily provide to us when you:

Contact us through our website forms (e.g., “Contact Us” or inquiry forms).
Communicate with us via email, phone, or other means.
Engage us for consulting or contracting services. This information may include:
- Your name, email address, phone number, and company name.
- Your mobile number: If you choose to provide it for SMS/MMS communications, including consent for receiving text messages.
- Details about your project needs or inquiries.
- Any other information you choose to provide.

b. Information Collected Automatically:

When you visit our Site, we may automatically collect certain information about your device and Browser activity, such as:

Your IP address.
Browser type and version.
Operating system.
Referring URLs.
Pages viewed, time spent on pages, and navigation paths.
Date and time of access.

This information is collected using technologies like cookies, web beacons, and similar tracking technologies. We use this data to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To respond to your inquiries and provide you with information about our services.
To provide and maintain our consulting and contracting services.
To communicate with you about your projects, invoices, and other service-related matters.
To improve our Site, services, and user experience.
To analyze Site usage and trends.
To comply with legal obligations and protect our rights.
For marketing and promotional purposes, if you have opted in to receive such communications.
To send you SMS/MMS communications, alerts, or updates for which you have expressly opted in.

We do not sell your personal information. Specifically, no mobile phone information will be shared with third parties or affiliates for marketing or promotional purposes. We may share your information in the following circumstances:

With Your Consent: We may share your information when you give us explicit permission to do so.
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, analytics, email delivery, CRM software). These providers are obligated to protect your information and use it only for the purposes for which it was provided.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Our Rights: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement reasonable security measures to protect the information we collect from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: subspacesystems.com/contact